FAQs
🛍️ Clecto.com Frequently Asked Questions
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What is Clecto.com and what makes it unique?
Clecto.com is a curated lifestyle ecommerce store offering high-quality products across fashion, tech accessories, and home essentials. We focus on authenticity, modern aesthetics, and customer trust. -
How do I place an order on Clecto.com?
Simply browse your favorite products, add them to your cart, and follow our secure checkout process. You’ll receive confirmation and tracking details via email. -
Do you offer free shipping?
Yes, Clecto.com provides free shipping on all orders above ₹999. We also offer express delivery options at checkout. -
What is your return and refund policy?
We offer a hassle-free 7-day return window on most items. Refunds are processed within 3–5 business days after we receive the returned product. -
Are the products on Clecto.com genuine and high-quality?
Absolutely! We handpick each item to meet stringent quality standards. Our customer reviews and transparent policies reflect our commitment to excellence. -
How can I track my order?
Once your order is shipped, you’ll get a tracking link via email. You can also log into your Clecto account to check real-time updates. -
Does Clecto.com support cash on delivery (COD)?
Yes, COD is available for select locations across India. You can check COD eligibility during checkout. -
How do I contact Clecto.com customer support?
You can reach us via email at support@clecto.com or use the live chat feature on our website for instant assistance. -
Are my personal details and payment information secure on Clecto.com?
100%. We use SSL encryption and trusted payment gateways to ensure your data is protected at all times. -
Does Clecto.com offer discounts or loyalty rewards?
Yes, we frequently roll out exclusive deals and seasonal discounts. Subscribe to our newsletter to be the first to know!